Pothole Information and Damage Claims

Notice of the passing of By-law 2005-150 and 2005-151

TAKE NOTICE that the Council of The Corporation of the City of Sault Ste. Marie on the 24th day of February, 2025 passed Zoning By-law 2025-34 under section 34 of the Planning Act, R.S.O. 1990, c. P.13.  Council received written and oral submissions regarding the said By-law for which the effect was both duly considered and formed part of the deliberations of Council.

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Notice of the passing of By-laws 2005-150 and 2005-151

TAKE NOTICE that the Council of The Corporation of the City of Sault Ste. Marie on the 3rd day of February, 2025 passed Zoning By-law 2025-19 under section 34 of the Planning Act, R.S.O. 1990, c. P.13.  Council received written and oral submissions regarding the said By-law for which the effect was both duly considered and formed part of the deliberations of Council.

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To report a pothole contact Public Works at (705) 759-5201 or email pwt@cityssm.on.ca

Pothole patching is based on information collected during road surveys and inspections as well as service requests received by the community. To report a pothole, please provide the following information:
  • street name;
  • nearest address; and which lane the pothole is in (right/left lane, north/south lane).
To report vehicle damage from potholes contact the City’s Risk Manager at 705-759-5768 or submit a vehicle damage claim online here.
If you have experienced vehicle damage as the result of a pothole, you may file a Notice of Claim with the City.

To lessen the chances of pothole damage to your vehicle:

  • reduce speed;
  • maintain optimum tire pressure;
  • keep the steering wheel straight and avoiding sudden braking when encountering a pothole; and
  • try to steer around the pothole safely.
For more information please visit saultstemarie.ca/potholes.