Frequently Asked Questions (FAQs)

Why was my garbage and recycling not picked up today?

Garbage and recycling must be placed curbside by 7 a.m. in order to be picked up. If garbage is mixed with your recyclables, it will not be picked up. During the winter months, residents are asked to place carts curbside by 7 a.m., but not before 5 a.m. to assist with snow plow operations. Furthermore, garbage and recycling placed on snow banks will not be picked up.

A tag system is in place for items left at the curb. View tag.

Where can I obtain a yard waste calendar?

Calendars are available online on the City website under Collection Calendar. Hard copies of the calendars are also available in the lobby of the Civic Centre - Level 2.

When is the landfill open?

The landfill is open yearly from Monday to Friday between 8:30 a.m. to 4:30 p.m. The landfill is also open from 8:30 a.m. to 4:30 p.m. on Saturdays from April to the end of October. In the winter, the landfill is open one Saturday in each of January, February and March. For more inforomation, visit City Landfill.

Contact Us

General Inquiry: 705-759-1567
PWT Office: 705-759-5201
GFL: 705-945-7554




128 Sackville Road
Sault Ste. Marie, ON
P6B 4T6

Our Team