To report a pothole contact Public Works at (705) 759-5201 or email pwt@cityssm.on.ca
Pothole patching is based on information collected during road surveys and inspections as well as service requests received by the community. To report a pothole, please provide the following information:
- street name;
- nearest address; and which lane the pothole is in (right/left lane, north/south lane).
To report vehicle damage from potholes contact the City’s Risk Manager at 705-759-5768 or submit a vehicle damage claim online here.
If you have experienced vehicle damage as the result of a pothole, you may file a Notice of Claim with the City.
To lessen the chances of pothole damage to your vehicle:
- reduce speed;
- maintain optimum tire pressure;
- keep the steering wheel straight and avoiding sudden braking when encountering a pothole; and
- try to steer around the pothole safely.
For more information please visit saultstemarie.ca/potholes.