City Departments

The Corporation of the City of Sault Ste. Marie provides municipal services through the operation of various departments.

The Chief Administrative Officer oversees the management of these departments under the direction and approval of City Council.

For additional information and a list of services provided by each department, select the appropriate link

The Chief Administrative Officer (CAO) is charged with the responsibility of coordinating the work of all municipal departments and ensuring that those departments carry out the policies and directions given by City Council.

The CAO oversees the day-to-day operations of the City through nine Department Heads and co-ordinates the administrative interaction with various operating agencies such as Police Services, the Public Library, the EDC and the Sault Ste. Marie Region Conservation Authority.

Recommending current and capital budgets, approving items for Council Agendas (both open and caucus) and personnel matters are the responsibility of the CAO.

The City’s Strategic Plan and Asset Management Policy are also under the direction of the CAO.

Tom Vair
Chief Administrative Officer

Contact:
Phone: 705-759-5347
Email: cao.vair@cityssm.on.ca

Community Development and Enterprise Services are departments to drive growth, and inclusivity, enhancing community well-being, supporting businesses, and promoting the region as a vibrant place to live, work, and visit.

Community Services:

Community Services encompasses cemeteries and crematorium operations, central administration, community centres, GFL Memorial Gardens, recreation and culture, and public transit, providing diverse services that support Sault Ste. Marie’s recreation, transportation, and cultural needs.

Phone: 705-759-5310
Email: csd@cityssm.on.ca

Local Immigration Partnership

the Sault Ste. Marie Local Immigration Partnership (LIP) is designed to encourage communities across the province to develop extensive and comprehensive local settlement strategy plans for the development and implementation of services for newcomers

Phone:705-759-5752
Email: discoverthesault@cityssm.on.ca

Planning & Enterprise Services

Serving in an advisory capacity to City Council, the development industry and the general public, Planning & Enterprise Services analyze community trends, provincial and municipal policy and legislation.

Phone:705-759-5368
Email: planning@cityssm.on.ca

FutureSSM

FutureSSM is a forward-thinking division of the Community Economic Development and Enterprise Services (CDES) Department at the City of Sault Ste. Marie, and its team works alongside community members and leaders to fulfill and build upon the recommendations laid out in the Community Adjustment Committee report

Phone:705-759-2500
Email: info@cityssm.on.ca

Economic Development

The City’s Economic Development team supports existing businesses and attracts new businesses through the promotion of our strategic advantages. Learn More

Phone:705-759-2500
Email: info@cityssm.on.ca

Tourism

The beauty of our community combined with our rich history and authenticity creates an unmatched spirit of place and energy.

Adventure is calling; discover why the Sault is such a great place to live.

Corporate Services includes the City Clerk, Finance and Human Resources.

City Clerk

The City Clerk’s primary task is to function as the corporate secretary to City Council, ensuring that all Council Agendas, Minutes of proceedings, resolutions, decisions, voting, records are recorded, documented and certified.

Phone: 705-759-5388
Email: cityclerk@cityssm.on.ca

Finance

The Finance Department provides financial services for municipal operations including: payroll, accounting, purchasing, tax collections, financial analysis along with budget and audits.

The Finance Department, Finance and Administration Division, is located on Level 4 of the Civic Centre. The Divisions of Accounting, Tax and Purchasing are located on Level 2. 

Phone: 705-759-5350
Email:finance@cityssm.on.ca

Human Resources

The Human Resources Department is responsible for the administration of employee services, labour relations, legislative administration and compliance, and health and safety.

Phone: 705-759-5361
Email:human.resources@cityssm.on.ca

Sault Ste. Marie Fire Services is comprised of four divisions including: Fire Suppression, Fire Prevention and Public Education, Support Services, and Community Emergency Management.

For Emergencies Call 9-1-1

Phone: 705-949-3333 (24 hours)
Email: fire@cityssm.on.ca (Not Monitored 24/7)

The Legal Department’s responsibilities include the acquisition and sale of properties on behalf of the Municipality as well as preparation and management of leases, licences of occupation, easements, encroachments, agreements and the administration of the street and lane closing policy.

Note: Legal advice is not provided to the general public.

Phone: 705-759-5400
Fax: 705-759-5405

Public Works

Public Works is responsible for the maintenance of municipal infrastructure that includes: Parks, Operations, Traffic and Waste Management.

Email: pwt@cityssm.on.ca

Phone:
Landfill General Inquiry:
705-759-1567
PWT Office:
705-759-5201
Address:
128 Sackville Road
Sault Ste. Marie, ON
P6B 4T6

Engineering

Engineering oversees the Building Division, Building Services, and Engineering and Construction. Their responsibilities include administration and enforcement of the Ontario Building Code, the municipality’s Building and Property Standards By-laws, maintenance, janitorial services and security for the Civic Centre and Ontario Works and engineering design and construction projects for the municipality.

Email: engineering@cityssm.on.ca
Phone: 705-759-5378

Building Services Contact
Email: r.caron@cityssm.on.ca
Phone: 705-759-5265