Pothole Information and Damage Claims
Wednesday, March 5, 2025
To report a pothole contact Public Works at (705) 759-5201 or email pwt@cityssm.on.ca
Pothole patching is based on information collected during road surveys and inspections as well as service requests received by the community. To report a pothole, please provide the following information:
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street name;
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nearest address; and which lane the pothole is in (right/left lane, north/south lane).
To report vehicle damage from potholes contact the City's Risk Manager at 705-759-5768 or submit a vehicle damage claim online here.
If you have experienced vehicle damage as the result of a pothole, you may file a Notice of Claim with the City.
To lessen the chances of pothole damage to your vehicle:
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reduce speed;
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maintain optimum tire pressure;
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keep the steering wheel straight and avoiding sudden braking when encountering a pothole; and
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try to steer around the pothole safely.