Important information on property tax notices

Monday, December 30, 2024

Canada Post services have resumed December 17, 2024. However, due to the anticipated high mail volume, residents may experience delays in receiving property tax notices. Residents are responsible for paying bills on time, and late payments are subject to interest and penalties. Alternative payment methods for property taxes include online banking, visiting your local bank, and/or signing up for Pre-Authorized Payment Plans (PAP) through the City. 
 
Tax schedules:
  • The January 5, 2025, monthly PAP amount will be the same as the October 5, 2024 amount. Updated payment amounts for February and May will be mailed in January. New enrollees will be contacted with amounts. For questions or to confirm your monthly payment amount, contact the Tax Division at 705-759-5290.
Property owners simplify tax management by signing up for paperless billing through Virtual City Hall (VCH). This service allows users to view tax account transactions, access up-to-date balances, check current assessment values, and make payments securely using a credit card. Switching to paperless billing ensures timely delivery of tax bills. The Interim Tax bill due dates are March 5 and May 5. Interim Tax bills will be mailed by mid-January. Avoid missed payments and late charges by signing up for Virtual City Hall at www.saultstemarie.ca/virtualcityhall
 
Self-Serve Property Tax Payment Options
In-Person Payments
  • Central Collections located at the Ronald A. Irwin Civic Centre (99 Foster Drive). Pay with cash, cheque, or debit. Open Monday through Friday, 8:30 a.m. to 4:30 p.m.
  • Financial Institutions. Bring your tax roll number to your local bank for payment.
After-Hours and Drop-Off Payments
  • Use the grey drop box at the Ronald A. Irwin Civic Centre's front steps (cheque payments only, no cash).
  • Payments can be made by credit card using the City’s third-party credit card service at www.paysimply.ca or through Virtual City Hall (saultstemarie.ca/virtualcityhall) and make a credit card payment.
For questions or assistance, contact the City Tax Division at 705-759-5290.
 
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Contact Us

Phone
705-759-2500

Email
info@cityssm.on.ca

Fax
705-759-2310

TTY
1-877-688-5528

Location
99 Foster Drive
Sault Ste. Marie, ON
P6A 5X6