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Website Accessibility Statement

The City of Sault Ste. Marie takes accessibility seriously, and strives to meet and exceed accessibility standards wherever possible.  The Province of Ontario sets a standard for information and communications to assist organizations, like the City of Sault Ste. Marie, in making their information accessible to the widest audience.

The Province of Ontario uses the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.0 to set its compliance requirements for websites and their content.  WCAG 2.0 includes three levels of compliance, ranging in strictness, with Level A being the least strict, and Level AAA being the strictest.

The Province requires municipalities to deliver content that meets the criteria described by Level AA of WCAG 2.0.  The City of Sault Ste. Marie constantly reviews its website and its content to ensure this standard is met, and works hard to reach the higher levels of compliance.

Accessibility Exceptions

Despite best efforts, there may be cases where it is not possible to deliver information in an accessible format through the City of Sault Ste. Marie website.  Examples of such content include:

  • City maps.
  • Engineering plans and drawings.
  • Some brochures, forms, and other documents in the PDF format.
  • Content delivered through third-party services like Twitter and YouTube.
Accessible versions of non-accessible content can be requested by contacting the appropriate City department.

More Information

For more information on the City of Sault Ste. Marie’s commitment to providing accessible content for all citizens, please visit the Accessibility section of this website.

Contact Us

Phone
705-541-7310

Email
accessibility@cityssm.on.ca

Fax
705-759-5440

TTY
705-541-2815

Location
John Rhodes
Community Centre
260 Elizabeth Street
Sault Ste. Marie, ON
P6A 6J3

Our Team