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FAQs

Frequently Asked Questions (FAQs)


Why was my garbage and recycling not picked up today?

Garbage and recycling must be placed curbside by 7 a.m. in order to be picked up. If garbage is mixed with your recyclables, it will not be picked up. During the winter months, residents are asked to place carts curbside by 7 a.m., but not before 5 a.m. to assist with snow plow operations. Furthermore, garbage and recycling placed on snow banks will not be picked up.

A tag system is in place for items left at the curb. View tag.

Where can I obtain a yard waste calendar?

Calendars are available online on the City website under Collection Calendar. Hard copies of the calendars are also available in the lobby of the Civic Centre - Level 2.
 

When is the landfill open?

The landfill is open yearly from Monday to Friday between 8:30 a.m. to 4:30 p.m. The landfill is also open from 8:30 a.m. to 4:30 p.m. on Saturdays from April to the end of October. In the winter, the landfill is open one Saturday in each of January, February and March. For more inforomation, visit City Landfill.
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Contact Us

Phone
General Inquiry: 705-759-1567
PWT Office: 705-759-5201
GFL: 705-945-7554

Email
pwt@cityssm.on.ca

Fax
705-541-7010

TTY
1-877-688-5530

Location
128 Sackville Road
Sault Ste. Marie, ON
P6B 4T6

Our Team